JMS Student Tech Support Info

Hello JMS parents & students,
 
If you need to request an appointment to pick up a Chromebook, please call the JMS office @ 626.287.5260, between 8a and 2p M-F.
 
If you are having an issue with a district-issued device or need a password reset for your student's @sgusd.net ID, please use the following link: https://tinyurl.com/SGUSDTechSupport
Please be sure to include the student ID, any error messages that are displayed, and any relevant info, to help facilitate a speedy resolution.
 
For those of you interested in hot spots, we do not have any available at this time.
Please check this SGUSD page for a list of Student Internet Access options:
 
 
Please remember, your student needs to be identifiable by the teacher in Zoom for attendance and participation purposes. This is a well done cheat sheet on how to change your participant name in Zoom [External Link]Change your name in Zoom
 
For tips in troubleshooting wifi and hotspot connections, please review the documents located here
 
Stay tuned to this space for future support developments, as procedures evolve.
 
Thank you for your patience,
Nick Morabito
JMS Site Support Technician
 
10.08.20
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